Showing posts with label Should. Show all posts
Showing posts with label Should. Show all posts

Wednesday, 5 September 2012

Five Products Apple Should Stop Making

Let’s all agree that Apple (AAPL) makes some rip-roaringly good products. The iPhone, the iPad, and the MacBook Air are all massive successes. And there are ceaseless rumors about the forthcoming iPhone 5. But Apple makes many things, and it stands to reason that some of their products are better than others. The problem for Apple (and it’s a problem many companies would like to have, no doubt) is that when the bar is set so high for the good stuff, the merely adequate starts to look unacceptable.

That’s why Apple should consider the Jack Welch approach to product management: Just as the former General Electric (GE) chief executive officer would close or sell business units that did not place first or second in their industry, Apple should look at some of the laggards in its product portfolio and ask some hard questions about whether they have a future at the company. Here’s where it could start:

Safari. It’s a perfectly fine Web browser, but it’s not essential. Many people use Chrome, Firefox, and Internet Explorer already—Safari has never cracked 10 percent of browsers in use. Chrome’s now even available as a free app for the iPhone (it’s really quite good—you should check it out). With few compelling reasons why anyone should use Safari, there are few convincing reasons why Apple should continue to spend time and money on it.

Game Center. I’m sorry, but what is this? I just know it as the annoying thing that pops up before I want to play Angry Birds. Apple’s toe-dipping strategy in regard to social networks has never been terribly illustrious—remember Ping, Apple’s social music feature? Didn’t think so. The iPhone and iPod touch are great gaming devices; there’s no reason to muck up the experience with some riverboat-casino-looking app that’s just getting in the way.

Pages. This is Apple’s word processing application, but it’s the third player in a two-player contest. For most people, there’s Microsoft (MSFT) Word, and there’s Google (GOOG) Docs. One’s bloated and powerful, the other’s limited but streamlined. Nobody needs another word processing program. Apple likes to talk about how great Pages is for interesting layouts, but really—how many family newsletters have you made recently?

Numbers. Another Apple version of software that doesn’t need to be. Numbers is Apple’s challenge to Microsoft’s Excel, but for better or worse, Excel is the standard here. Maybe even Apple’s aware of this—the most recent version of Numbers (and Pages, for that matter) came out in 2009—that’s three years ago, an eternity for software.

Mission Control/Launchpad/Dashboard. Apple keeps pushing these different “views” of your desktop. Most people know them as the weird screens that pop up when you accidentally move your cursor into a corner of the screen and then have to figure out how to get back to what you were working on. And really? There have to be three different apps for all this?

So there are five things that Apple could probably shut down and no one would really notice. And they shouldn’t do it just to be more efficient: Every hour that Apple employees spend on these products is an hour they could spend on something that really deserves their attention. I even have a suggestion: iTunes. What started as a simple computer jukebox program has ballooned to now handle movies, TV shows, apps, syncing, account management … it’s gotten so bloated that it’s starting to look like a Microsoft product. Fix that, and you can make all the weird spreadsheet programs you want.


View the original article here

Thursday, 31 May 2012

Rocket Man: Should Elon Musk Doubters Think Again?

Elon Musk leads a life worthy of Dos Equis’s “Most Interesting Man in the World” ad campaign. His tweets are about rockets he just launched. Action heroes model themselves on him. His warm-up was founding PayPal. Stanford held his interest for two days. His other job is reinventing the car. Making $2 billion is what he calls an afterthought.

Musk is clearly a man of gargantuan ambitions and abilities. And his ventures make great stories. But do they also make good investments?

Two years ago, Ironfire Capital founder Eric Jackson didn’t think so, at least regarding Tesla. In August 2010 he announced on TheStreet.com that he was shorting Musk’s electric car company, which he dubbed “the next Webvan.” Jackson cited both Musk’s perceived narcissism and the breadth of his ambitions as problems for the company. “If he wants to fiddle around with a space company,” he wrote, “then he should go do that.” Since Musk’s rocket fiddling just put the first commercial cargo on route to the International Space Station, and Tesla says it will be delivering its first Model S sedans ahead of schedule, we called Jackson to ask if he’d changed his thinking.

“What he’s done at Tesla and SpaceX, I have to say, it’s phenomenal,” says Jackson. “I have to tip my hat to him because both ventures are very exciting.” Jackson says he got out of his short bet on Tesla—at a small loss—a few months after writing the Street piece. He held Tesla shares for a while after that but hasn’t had an interest in the company for about eight months. What changed his mind? “I guess I realized that [Musk] being an egomaniac doesn’t necessarily mean [Tesla] won’t be a great stock return in the next 6, 12, or 18 months,” he says. Jackson saw that investors were not swayed by quarterly losses at the company and decided Tesla was a “story stock,” meaning operational problems took a back seat to future potential.

Yet Jackson has no plans to buy a piece of privately held SpaceX if it comes on the market. “[Musk's] healthy self-regard could prove to be an Achilles’ heel, but that’s probably going to be still a couple years from now rather than immediately.” But aren’t some egomaniacs as good as they think they are? How many rockets does Musk have to launch, or how many cars does he have to deliver, before Jackson is a believer? “He’s been dead right so far, and these kinds of fears have been dead wrong,” he says. “I can’t really say when I would … want to get behind him.” Wall Street can be a tough crowd.


View the original article here

Saturday, 14 May 2011

Patent Information Should Form a Substantial Aspect of Your Company's Open Innovation Programs


Open Innovation is unquestionably becoming a "hot" area of focus for many U.S. companies, especially in the current economic climate in which businesses are more than ever focused on smarter ways of doing business. And, why wouldn't Open Innovation be an intriguing business model when companies can fill their product and technology pipelines for significantly lower cost and with more variability of ideas than typically is possible from their own R&D infrastructures? As a result, more and more business leaders are today viewing Open Innovation as a necessary direction in which to move their company's innovation efforts.

A fundamental premise of Open Innovation is that good ideas can come from anywhere, even when a company operates in a very specialized core business. Moreover, innovations that come from outside of one's core business, such as in packaging or transportation, are better left to those who specialize in those areas. Perhaps more controversial is the assertion that by relying only on the ideas generated from within, an organization's core business innovations can become self-limiting because the pool of knowledge and idea generation may become somewhat myopic. When properly deployed, Open Innovation methodologies not only can be the source of ideas generated outside of the organization, but can also serve as a catalyst for the existing R&D infrastructure to become more creative. In its best forms, Open Innovation becomes a source of new products and technology, as well as a means to spur the creativity of one's own people.

In seeking to capitalize on the promise of Open Innovation for modern business, many companies are developing internal expertise or engaging consultants to assist them in meeting their goals. These efforts are no doubt critical for Open Innovation success. However, I believe that a missing piece in today's existing Open Innovation methodologies is deployable knowledge regarding how patent information and analysis can be used to improve and accelerate the quest for promising ideas developed outside of one's organization. This belief emanates from both substantive client experience, as well as discussions with innovation professionals from many organizations.

In the aggregate, most innovation professionals conceptually understand that patent information should serve as a source of Open Innovation subject matter. Nonetheless, few of these professionals fully appreciate how patents can be used to improve the innovation process. Moreover, few patent professionals possess the business competency to translate their patent legal knowledge into a form deployable in the innovation context. As such, a disconnect currently exists between patent information and Open Innovation methodologies. Failure of organizations to fully capitalize on the information available in patents necessarily results in reduction the payoff obtainable from the adoption of Open Innovation by a company.

Why do I believe patents are a critical piece to Open Innovation methodology? Put simply--patents can serve as a shopping list for a company seeking to identify innovations available for adoption from outside the organization. By its very nature, a patent sets forth the fundamental basis of the subject matter that the patentee wishes to exclusively own. If the patentee developed a product or technology and later decided not to introduce it into the market, then that subject matter could be essentially market ready (or nearly market ready) for a significantly less cost than to develop a similar technology from scratch within one's own organization.

And, another company's cast-off products or technology are not necessarily "junk." To the contrary, patented products or technology could have been discarded for a number of reasons such as:


The patentee's strategy changed, thus meaning the products or technology were no longer of business relevance
The patented products or technology were a non-core aspect of an acquisition and, although valuable to the acquired company, are no longer relevant to the new corporate owner
The patented products or technology were "ahead of their time" and not appropriate for market introduction at the time the patentee developed them
The patentee is using one aspect of the patented subject matter, but the products or technology have relevance outside of the patentee's market and could be licensed in an adjacent market

Moreover, patented innovations are by definition proprietary, and, if broadly patented, that innovation can comprise an exclusive product or technology offering to an acquiror. This better assures that the acquired innovation can truly be called a "differentiated" offering that is subjected to a lesser likelihood of being knocked-off by a competitor.

A further benefit to acquisition of another company's discarded product or technology is the attendant "know how" associated with the patented subject matter. When a company identifies a product or technology as suitable for patenting, it is quite likely that it is working to develop that same subject matter as a potential customer offering. Thus, the company typically owns know how and other valuable information attendant to the subject matter of the patented product or technology. By acquiring such unwanted products or technology, a company can obtain much more than is evident from the patent itself. (And, it goes without saying that one should not reject a product or technology on the basis of what the patent itself discloses--there may be much more to the described subject matter than meets the eye.)

An additional, and maybe not obvious, benefit of using patent information as part of an Open Innovation methodology is that by reviewing third party patent information, an organization can develop an institutional knowledge of what is owned by others prior to engaging in substantive internal innovation efforts. That is, if an innovation team knows early the metes and bounds of third party patent ownership, the team can better direct the company's efforts away from known products or technology into previously unexplored areas. This can reduce the potential for patent infringement liability, as well as improving the likely scope of patent protection for the team's own innovations. In this realm, incorporation of patent information into the Open Innovation process can operate as a valuable directional signal for product and technology development.

There are no doubt many additional benefits to using patent information as an element of Open Innovation methodologies. At a minimum, however, patent information indisputably can serve as a great source of insight and direction for those organizations that seek to identify sources of innovation outside of their own infrastructures. An organization seeking to develop an Open Innovation infrastructure will fail to fully capture the value from such a program if it does not include patent information capture and analysis into its Open Innovation methodologies.








Jackie Hutter is Principal of The Hutter Group, a leading provider of IP ("Intellectual Property") business counseling and competitive analytics to forward-thinking organizations that seek to maximize firm asset value by capitallizing on the power of intellectual property. She has over 13 years experience counseling innovation-driven companies, universities and business development and investment professionals in maximizing their firm intellectual asset value. Jackie was named a SuperLawyer(R) in Intellectual Property in Georgia in 2004, and she has been a frequent speaker on IP issues to her fellow lawyers. Jackie was formerly Senior Patent Counsel at a Georgia-Pacific LLC, where she had sole responsible for Dixie(R) patent matters and, later, the company's Chemicals business.

Prior to joining Georgia-Pacific, Jackie was a shareholder at the prestigious IP firm of Needle & Rosenberg, PC (now Ballard & Spahr), where she represented mulit-national companies, universities and innovators in protecting their IP to create maximum asset value. Jackie has also been a patent and IP litigator, which gives her a unique perspective in how to maximize firm IP value by avoiding litigation. Prior to attending law school on a full academic scholarship and where she graduated with honors, Jackie obtained her M.S. in Pharmaceutical Sciences and she spent several years as practicing chemist at Helene Curtis (now Unilever). She is a named inventor on one U.S. patent. Jackie lives in Decatur, Georgia, in a groovy mid-Century modern house with her husband, 2 daughters and several pets.